Your information
Privacy policy
We use the information you submit only to operate the store, process your order, deliver it, and provide related customer support.
Information we use
When you place an order or contact us, we may receive your name, email address, telephone number, billing and delivery address, order details, and the contents of your message.
Payment information is handled by the payment provider you choose. Global Shepherd does not receive your complete card number.
How we use it
Submitted information is used only to confirm and process orders, collect or refund payment, arrange delivery, send order updates, answer order-related questions, prevent fraud or misuse, and keep records required for accounting or legal obligations.
We do not sell or rent your personal information, and we do not use submitted order data for unrelated marketing without your explicit consent.
Necessary sharing
We share only the information necessary to complete the order with service providers involved in payment, fraud prevention, hosting, order fulfillment, and delivery. Those providers receive only the data needed for their part of the transaction.
Site and security data
The site may use essential cookies and limited technical or analytics data to keep the cart and checkout working, remember store preferences, protect the site, and understand basic site performance. This information is not used to sell your submitted order data.
Retention and contact
We keep personal information only for as long as it is reasonably needed to complete and support the order, resolve disputes, prevent abuse, and meet accounting or legal obligations. We use reasonable safeguards intended to prevent unauthorized access or misuse.
For a question about your information or to request access, correction, or deletion where applicable, email contact@globalshepherd.net.
Effective August 24, 2026.